WE ARE ALL IN THIS TOGETHER

Dear Valued Customer,

At International Hotel Supply Company, the trust you place in us is not something we take for granted. That’s why, as we continue to assess the impact of COVID-19 on our business, our nationwide distribution centres remain fully operational and are actively shipping available products. In this work, we are adhering to all government guidelines to curb the spread of COVID-19 and help ensure the safety of our employees, your staff and guests, and the public at large. Be aware our delivery capacity may be impacted by further government-imposed restrictions and driver availability. Our commitment is to be accessible and available to you during this unprecedented period in the life of our industry.

As part of this promise, we will keep you informed of the actions we’re taking to alleviate inventory issues in the coming days and weeks. Currently, demand is still far outpacing supply for certain cleaning supplies and personal protection products such as hand sanitizers, masks and toilet paper. We are working closely with our suppliers to replenish these types of items as quickly as possible, but we do expect inventory volatility in this product category to continue.

At this time, we understand it’s vital to keep track of product inventory and pending orders. and we will be contacting any customer with a backorder before dispatching the goods.

Should your business be closing during this time or you need to change/cancel an order please contact us as soon as possible, our knowledgeable Customer Care team is here to help.

Call us at +613 9580 9977
Email us at ausupport@internationalhotel.com
Visit us at https://internationalhotelsupply.com.au/products/

Thank you for your patience and partnership. Through close collaboration we will effectively navigate this crisis and, together, set the course for our future success. We will continue to provide you with updates, and we will continue to be a partner you can count on.

Warm regards,
David Wright