4th August 2020
Following the recent announcements made by the Victorian Government, we wanted to let you know as quickly as possible what this means for International Hotel Supply Company
and domestic logistics services in general based in Melbourne.
Yesterday afternoon, Premier Daniel Andrews announced major changes which will apply to most industries within Victoria, many of which will be in force from midnight
on Wednesday 5 August 2020 for a period of six weeks.
Businesses classified as 'Essential' including supermarkets, grocery stores, bottle shops, pharmacies, petrol stations, banks, newsagencies and post offices will continue to operate in Victoria.
Sadly, there will be a substantial number of Victorian businesses within the retail and administration sectors, as well as some manufacturing operations that will need to close this week.
Victorian businesses that are permitted to continue operating, in many cases will do so under significantly 'Modified' conditions.
Our business falls under this 'Modified' category whereby we need to operate at 2/3 capacity or less and implement a high-risk COVID safe plan.
I can also confirm that transport and logistics services will continue to execute final mile deliveries including cross-border where applicable.
As a result of these mandatory modifications to our business you may see some minor delays in order processing, fulfillment and delivery etc but ultimately the service we provide you
will remain unchanged during this period. In addition to this we do have an established national distribution network to support you should restrictions further escalate beyond current measures.
The good news is we have been proactive in this area and many if not all of these requirements have already been implemented into our business during the first “wave,”
so that we can continue to service & supply essential operations such as Hospitals, Quarantine Hotels and Accommodation that supports many of the essential workers
from Healthcare, ADF and other important COVID response workers temporarily based in Melbourne & Victoria.
Since March which have rapidly deployed additional products in our “Clean and Safe” portfolio and now have a full range of PPE and Cleaning & Hygiene Essentials,
please check out our website to review the updated range
Our team has been working remotely wherever possible since early April 2020 and will continue to do so until further notice.
We are working closely with our logistics partners to determine any additional impacts to their operations and delivery services as a result of these announcements –
You can expect that we will be communicating with you and your team regularly with updates as they come to hand.
These are very challenging times for Victorians and the broader Australian community.
You can be assured that here at International Hotel Supply Company we are working every day to support and help you in every way we can.
Please do not hesitate to get in touch with our Customer Care team or give me a call personally on 0417 111 704 if you would like to discuss further the specific impacts to your business.
I wish you, your loved ones and fellow colleagues a safe passage through this difficult period.